Privacy Policy

Milestone Properties | Last updated: September 28, 2026

Milestone Properties (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or communicate with us, including via SMS text messaging.

1. Information We Collect

We may collect the following types of information:

Contact information — name, email address, and phone number provided voluntarily through our contact forms or SMS opt-in.
Property interest — the neighborhoods or properties you express interest in.
Usage data — pages visited, referring URLs, and general interaction data collected automatically.

2. Text messaging

By providing your mobile phone number and consenting to receive SMS messages from Milestone Properties, you agree to the following:

The phone numbers and consent records we collect are used only to send the messages described on the SMS consent page: confirmation that a maintenance request was received, the day's technician arrival window, updates or completion of that request, and urgent building notices (for example water shut-offs). We never send marketing or promotional texts.
Message frequency varies, typically 1–4 messages per maintenance request. Msg & data rates may apply.
Standard message and data rates may apply.
To opt out at any time, reply STOP to any message. You will receive a confirmation and no further messages will be sent.
For help, reply HELP or contact us at leasing@rentmilestone.com.

We do not sell, rent, or share mobile phone numbers or text-messaging consent with third parties or affiliates for marketing or promotional purposes. Information is shared only with service providers that deliver our messages.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and connect you with the appropriate property manager.
Send you information about available apartments and schedule tours, and keep residents updated on maintenance requests and building notices during their tenancy.
Improve our website and leasing process.
Comply with applicable laws and regulations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Our property managers — to facilitate follow-up on your rental inquiry.
Service providers — such as SMS delivery platforms, who assist us in operating our communications and who are bound by confidentiality obligations.
Legal requirements — if required by law or to protect our rights.

5. Data Retention

We retain your contact information for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of SMS communications at any time by replying STOP.
Contact us with privacy-related questions or concerns.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Milestone Properties
Seattle, WA
Email: leasing@rentmilestone.com
Phone: (206) 325-1166

Terms & Conditions

Effective Date: April 8, 2026

By accessing or using the Milestone Properties website (rentmilestone.com), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the site.

1. Use of the Website

This website is provided for informational purposes only. You may use the site to learn about available properties, contact our team, and explore our services. You agree not to:

Use the site for any unlawful purpose
Transmit spam, malware, or harmful code
Attempt to gain unauthorized access to any part of the site or its systems
Scrape or harvest data from the site without written permission

2. Rental Applications and Availability

Information about apartment availability, pricing, and amenities is provided in good faith but may change without notice. Submitting a rental inquiry or application does not guarantee availability or approval. All applications are subject to screening criteria in compliance with applicable fair housing laws.

3. SMS Communications

By providing your phone number and opting in, you consent to receive text messages from Milestone Properties as described on our SMS consent page. Message frequency varies, typically 1–4 messages per maintenance request. Msg & data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms & Conditions and Privacy Policy.

4. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Milestone Properties and may not be reproduced or used without prior written consent.

5. Disclaimer of Warranties

The website is provided "as is" without warranties of any kind, express or implied. Milestone Properties makes no guarantees regarding the accuracy, completeness, or availability of the site or its content.

6. Limitation of Liability

To the fullest extent permitted by law, Milestone Properties shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on its content.

7. Third-Party Links

This site may contain links to third-party websites. Milestone Properties is not responsible for the content or practices of those sites and does not endorse them.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of Washington. Any disputes shall be resolved in the courts of King County, Washington.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

10. Contact Us

For questions about these Terms & Conditions, contact us at:

Milestone Properties
Email: leasing@rentmilestone.com
Phone: (206) 325-1166
Seattle, WA